Concessional Air Ticket For Indian Defence Personnel and their family FAQ – UdChalo.com
Question: What kind of services does udChalo provide?
Answer: As of today, udChalo provides defense personnel and their family air tickets at a comparatively cheaper rate than other OTAs. We are planning to provide you many more services in days to come.
Question: Why will I get such a good deal for no reason?
Answer: There’s no better deal than serving your nation. We understand that grant of leave at eleventh hour makes a pre-planned travel less of possibility for a defense person. Moreover, high rates of air-tickets add up to the situation. We ask airlines to provide us their unsold inventory and sell it at a lower rate to defense.
Question: Why do you need my army/air force/ navy number? Can I suspect some foul play?
Answer: We need your army/air force/ navy number because we cannot validate the legitimacy of our customers otherwise. We strictly serve people from defense fraternity. Being army kids, we know the value of these numbers and therefore do not save it at our end.
Question: How do I trust your website or its authenticity?
Answer: udChalo is a product of UpCurve Business Services Pvt. Ltd, a Company incorporated under the Companies Act 1956 with Corporate Identification no: U72200PN2012PTC144765. We are a team of Ex-servicemen and dependants from the Armed Forces Fraternity.
Question: I am entering my defense number correctly yet your website is not accepting it. Why is it so?
Answer: There might be few reasons for it; Using wrong suffix at the end of the number, selection of wrong category, giving space in between numbers and alphabet. The correct format to put your number is “IC34534C”or “34534C”.
Question: I do not have a suffix for my defense number. What to do?
Answer: This is one of the rare cases, please contact our customer care at +91-9272-20-3030.
Source: UdChalo.com