CSD Canteen: Frequently Asked Question
Canteen Stores Department
Canteen Facilities to Defence Personnel, Ex-servicemen
FREQUENTLY ASKED QUESTIONS
Q1 Do I have to pay any penalty for making new Smart Card after I have lost the old Card?
A1 (a) Penalties on Loss of Smart Cards Yes, In case of loss of Canteen Smart Card (Grocery/Liquor) by an individual following penalties will be levied in addition to costs of Smart Card and penalty amount will be merged with the URC profit :-
Loss/Card |
Liquor |
Grocery |
First Time |
Rs.500/- |
Rs.500/- |
Second and subsequent Time |
Rs.1000/- |
Rs.1000/- |
Note. Chairman of the URC may wave off the Penalty depending upon the genuineness of the loss, in exceptional cases.
(b) There have been few cases of misuse of lost Smart cards. Therefore, loss of Canteen Smart Card is being dealt with strictly. In addition to person applying afresh for the card and giving wrong details, responsible scrutinizing staff/ countersigning authority will also be held accountable for wrong details in application for fresh Individual Smart Card.
Q2. Why restrictions are laid by some URCs on entry as well as issue of items to authorized persons?
A2. Misuse of canteen facilities is detrimental to the welfare of the genuine buyers. This needs to be curbed. Sometimes temporary restrictions are also put on place due to short supply of certain items or excess purchase of certain items by customers during particular season. The responsibility to manage the available inventory as also to curb misuse of facility, lies with the Chairman of URCs. In order to streamline and further refine the procedures, following is being implemented:-
(a) No Bulk Purchases by Individuals. No bulk purchases by an individual are permitted. URCs can lay down restrictions at local level to ensure the same. However, all bulk purchases, if valid reasons necessitate, will be supported by one time use written permission of the Chairman of URC.
(b) Strict check on entry and allowing only authorized persons to avail canteen facilities. Entry into any URC will be purely Smart Card based by personal appearance.
Q3 . What are orders on the issue of liquor?
A3 Liquor Quota. There is no change in liquor authorization. However, it is limited as per brand/type for better planning and control over quality & quantity. As such, following restrictions are presently enforced:-
(i) Officers. Scotch whisky permitted up to 50% of total entitlement.
(ii) JCOs & Eqvl. Not more than three Whisky bottles including one Scotch Whisky of the entitlement.
(iii) Others. Not more than two Whisky bottles including one Scotch Whisky of the entitlement.
Note. This restriction will be revised by the DDGCS from time to time as per requirement, availability of funds and stock position.
Q4 What is the entitlement for purchase of car?
A4 Four Wheelers(Car). An entitled person based on his purchasing power will be entitled to purchase first or subsequent car only after years and up to capacity as mentioned below:-
(a) Officers (Incl Retd) – Four years and upto 2500 cc capacity.
(b) JCOs/Eqvl granted Hony Commission (lncl Retd) – Seven years and upto 1500 cc capacity
(c) JCOs/OR & Eqvl (Incl Retd) – Once while in service and once after retirement up to 1400cc capacity.
Q5. Is there a minimum service limit for purchase of car by JCOs/ OR?
A5. Yes, A JCO/ OR should have rendered min 15 years of color service to apply for a car.
Q6. What are restrictions on purchase of a 2-Wheeler?
A6 All categories (Incl Retd) can buy a 2- wheeler after every three years. .
Q7. Is there any restriction on AFD items?
A7. AFD Items like Refrigerator, TV, Washing Machine etc can be purchased after every three years by all categories.
Note: Control Over AFD Items will be reviewed from time to time as per requirement, availability of stores and budgetary situation of CSD.
Q8. What are the orders for entry into a URC?
A8. Entry into any URC will be purely Smart Card based by personal appearance. In case a particular Offr/JCO/OR/Equivalent is unable to present himself personally due to valid reasons like old age or acute medical problem, a permission, signed by the Chairman/ CO/OC of the unit/ establishment running the URC must accompany the Smart Card with photo of the authorized person carrying it. Validity period and genuineness of requirement of such permission will be decided by the Chairman of the URC on case to case basis.
Continue read CSD Canteen Facilities to retired defence civilians
Source: http://indianarmy.gov.in/
gurbachan singh gill says
is their any chang in authrization kota of liquer and grosery
कमल says
मेरा कैंटीन स्मार्ट कार्ड गुम हो गया हे और मुझे नई कार लेनी है बाक़ी सभी पेपर हे । कार पाँच मास की बुकिंग के बाद आइ है । में रेटायअर्ड हु । बताओ क्या करूँ डूप्लिकेट कार्ड अप्लाई कर दिया हे उसे आने में टाइम हे ।
Rama Shankar Mishra says
sir I am ex – service man from Indian army I had allied a new canteen smart card as on 17 march 2017 my application serno is – 9489 but I did not got my card till today
SAMBATHKUMAR says
I m an Ex service man from Air Force and in Tamilnadu ..When I wished to purchase some grocery items for my own use in another canteen in other place, I was not permitted to do so….The CSD Canteen authorities had said that the items in the said CSD canteen cannot be purchased by me since i m not a card holder of that canteen……I m surprised to note that I m treated as an Exserviceman only in the place where from I obtained the CSD Canteen smart card…!!! however, after begging and with the mercy of the gate keeper, i was allowed to enter in to that canteen…!!! Is that approach right….??? if so, then why at all Smart Card…???
Maruti Rane says
Sir I brought Activa 125 scooter from CSD Gujarat and brought vehicle in Goa for registration but the sales tax dept imposed entry tax charge of Rs 6500 and RTO margao for registration took Rs. 6890 and i paid 6000 more than actual price of vehicle.
Sir my only question is that I made mistake by taking vehicle from CSD.
RTO margao goa they took 6890 for just registration but actual rate for registration of activa scooter in Goa is Rs 3500 even I tried to convince them about tax benefit from csd but they neglect .
Sir my only request just clear is this my mistake for purchasing from cas