Processing of Pension/Family Pension cases
GOVERNMENT OF INDIA
MINISTRY OF FINANCE
DEPARTMENT OF EXPENDITURE
CENTRAL PENSION ACCOUNTING OFFICE
TRIKOOT-II, BHIKAJI CAMA PLACE,
NEW DELHI-110066
PHONES : 26174596, 26174456, 26174438
CPAO/IT&Tech/Corres. with PAO/35 (VoI-II)/2022-23/6824/199
15.11.2022
OFFICE MEMORANDUM
Sub:- Processing of Pension/Family Pension cases where arrears of pension are paid before the finalization of pension/family pension case – reg.
Central Pension Accounting Office (CPAO) has been receiving some pension/family pension cases where hand written remarks in respect of payment of arrears of pension/family pension etc. are added in the print of e-PPO, which is not a correct method to process pension/family pension cases as the data of physical PPO and e-PPO do not match with each other. This may also result in duplicate/double payments by Banks. Pension cases pertaining to those employees who are getting provisional pension by PAO or the arrears of pension were paid by PAO are required to be processed manually and the PPO number should be obtained from the CPAO. This issue has already been addressed vide this Office OM No. CPAO/IT&Tech/PFMS/84 (P.F.)/2020 21/85 dated 06.09.2021 and a proforma was provided to obtain the PPO number from CPAO.
2. It is also intimated that these types of pension/family pension cases received in this Offlrce cannot be processed for payment of pension but will be retumed to respective PAOs. This will result in delayed pension payment which further leads to hardship to pensioners.
3. In view of above, all the Pr. CCAs/CCAs/CAs/AGs are requested to issue instructions to PAOs under their control to follow the prescribed procedure while processing pension cases of similar nature.
This issues with the approval of the Chief Controller (Pensions).
Sr. Accounts Officer (IT & Tech)