Procedure for booking of air-tickets on LTC- Clarification
No. 31011/5/2014-Estt (A.IV)
Government of India
Ministry of Personnel, Public Grievances and Pensions
Department of Personnel and Training
Establishment A-IV Desk
North Block, New Delhi-110 001
Dated: September 23, 2015
OFFICE MEMORANDUM
Subject:- Procedure for booking of air-tickets on LTC- Clarification reg.
The undersigned is directed to refer to this Department’s O.M. No. 31011/4/2014-Estt.(A-IV) dated 19th June, 2014 which lays down that the Government employees are required to book the air tickets directly from the airlines (Booking counters, website of airlines) or by utilizing the service of Authorized Travel Agents viz. ‘M/s Balmer Lawrie & Company’, ‘M/s Ashok Travels & Tours’ and ‘IRCTC’ (to the extent IRCTC is authorized as per DoPT O.M. No. 31011/6/2002-Est(A) dated 02.12.2009) while undertaking LTC journey(s). Vide 31011_5_2014-Estt-A-IV, the web-portal of these authorized travel agents will also be treated as an acceptable mode for purchase of air tickets on LTC subject to the conditions stated vide Department of Expenditure’s O.M. No. 19024/1/2012-E-IV dated 5thSeptember, 2014.
2. It has been observed that various Ministries/Departments continue to send references to DoPT seeking relaxation regarding the booking of air tickets for the purpose of LTC from the travel agents not authorized by the aforesaid O.M.. In most of the cases, the common reason stated by the LTC beneficiaries is that they were not aware of the guidelines and inadvertently booked the tickets from other travel agents.
3. All the Ministries/ Departments are advised to ensure a wide circulation of the guidelines as stated in para 1 of this O.M.. This point may also be emphasized by the Administration whenever any advance is sought or intention to avail LTC is conveyed by the Government servant.
(M.P. Rama Rao)
Under Secretary to the Government of India
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Saif Khan says
My hometown is Jodhpur, I booked train tickets from Ahmedabad to Chennai, and from Chennai to Portblair I booked ticket from Air India website but while on return journey I booked ticket from Spice Jet airlines website as tickets were not available in Air India for the journey from Portblair to Chennai. I had drawn LTC advance and now my office has raised recovery saying I will not be paid any amount for Journey from Portblair to Chennai as I travelled by private Airlines.
Please help me, can I atleast be reimbursed Ship fare for the journey ?
Whereas, as per O.M. No. 31011/4/2014-Estt.(A-IV) dated 19th June, 2014,
the Government employees are required to book the air tickets directly from the airlines (Booking counters, website of airlines) or by utilizing the service of Authorized Travel Agents viz. ‘M/s Balmer Lawrie & Company’, ‘M/s Ashok Travels & Tours’ and ‘IRCTC’ (to the extent IRCTC is authorized as per DoPT O.M. No. 31011/6/2002-Est(A) dated 02.12.2009).
Here in this OM there is no mentioned on the name of any airlines, and airlines word denotes more than one airlines, not just limited to Air India. Then how come we are restricted to just one Air lines.
Neena Kachroo says
My home town is J&K.. I am non-entitled employee. I booked my ticked by air. through Make my trip My office rejected my claim. They have not even given me train fare.. pl suggest how i will get my claim.
I booked my air ticket from mumbai while special concession by air is from Delhi.. My claim from Mumbai to J&K by air was totally rejected by saying that I have not booked my ticket from authorized travel agent