Use of Appropriate Terms for ‘Person with Disability’ and ‘Divyangjan’ in the Communication/ Signage/ Announcement/ Booking Portal of Indian Railways
भारत सरकार (GOVERNMENT OF INDIA)
रेल मंत्रालय (MINISTRY OF RAILWAYS)
रेलवे बोर्ड (RAILWAY BOARD)
No.2022/E(LL)/RPwD/1
New Delhi, dated:18.05.2022
The General Managers, All Indian Railways and Production Units.
Metro Railway/Kolkata, CORE/Prayagraj
The CAO (Construction), All Indian Railways.
The Director General, RDSO/Lucknow
The DG/Railway Staff College/Vadodara
The Directors, IRICEN, IRIEEN, IRISET, IRIMEE, IRITM
The CAO, COFMOW, Tilak Bridge, New Delhi
The CAO, MTP, Chennai and Mumbai
The Chief Administrative Officer, Rail Coach Factory, Delhi.
Sub: Use of appropriate terms for ‘person with disability’ and ‘Divyangjan’ in the communication/ signage/ announcement/ Booking Portal of Indian Railways.
Please find enclosed herewith letter from Ministry of Social Justice & Empowerment’s letter No.P-13013/26/2022-DD-3 dated 25.04.2022 regarding use of the term “person with disability’ in English and ‘Divyangjan’ in Hindi in the Indian Railways Portal and communication/signage/announcements while addressing Persons with Disabilities.
2. All Zonal Railways/PUs/CPSEs etc. are requested to ensure compliance with these instructions.
DA: As above.
(Praveen Kumar)
Director/Estt.(L.L.)
Railway Board
Tel No.011-23047188
Email : dell[at]rb.railnet.gov.in
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